What does the evaluation overview reveal?

Derag Livinghotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

87
Excellent
Summary of 1323 verified reviews

Excellent hotel for solo travelers. Located near shopping areas and the city center.

Great Overall RankingTop 14% in city

Good City HotelTop 31% in city

Excellent ReceptionTop 6% in city

Good to know

  • Rooms in need of an update
  • Good accessibility by car
  • Nice building
  • Clean hotel facilities

Review Highlights

Service

92/100


263 ratings

Efficient, cheerful service, particularly at the restaurant, and good reception.

Housekeeping can be a problem.

Breakfast

89/100


171 ratings

Tasty yet pricey breakfasts.

Location

86/100


208 ratings

Good location, close to public transport.

Accessible by car, but parking is costly.

Good shopping and sightseeing.

WiFi

86/100


22 ratings

Good internet service.

Average wifi quality.

Wellness Area

85/100


24 ratings

Great fitness area, sauna and wellness.

Amenities

81/100


34 ratings

Great outdoor sports facilities and impressive hotel buildings.

Entrance area is ok.

Comfort

78/100


139 ratings

Very comfortable, spacious, and quiet rooms with wonderful beds.

AC needs updating.

Room

72/100


318 ratings

Large rooms, and great views, minibars, and beds.

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C.

Old, poorly maintained rooms.

Bathrooms are not great, but moderately clean.

Shower can be a problem.

Good kitchenette.

Cleanliness

71/100


97 ratings

Clean hotel facilities.

Decently clean rooms and bathrooms.

Mr H.

"Very nice room and service + great breakfast"

12.04.2018

Anonymous

"Comfortable clean room"

Everything was great, good service and breakfast was great. Only complaint, I could jot get internet on my computer onöy the phone

06.04.2018

Mahesh C.

"Good stay apart from few cleaning issues"

Good service,of course there were few minor issues with cleaning staff,but all in all it was very good and I would recommend it to my friends and family. Thanks Mahesh

03.04.2018

Elsa H.

"Very relaxed"

Nice location and facilities

16.02.2018

Anonymous

"nice weekend"

It was a lovely weekend, so I decided to extend my stay. Nice hotel, nice staff.

22.01.2018

Knut W.

"Veru nice room and emploees"

Central

18.01.2018

Anonymous

"Nice"

Friendly and comfortable

18.01.2018

Di D.

"Perfect"

Everything was fine, really reccomended

17.01.2018

Tom G.

"Excellent stay"

Very nice room and very nice staff. Everything was very clean

17.01.2018

Von Z. H.

"Gut"

Sauber, Komfortabel

14.01.2018

Anna

"Great Hotel"

Beautiful hotel with good price-performance ratio . It is a 30-minute walk from the historic center of Munchen

09.01.2018

Jon

"Good value, excellent location and service"

Stayed in the same hotel many times, will repeat when I return to Munich

19.12.2017

Albrecht

"Passt alles, Frûhstück spitze !"

Breakfast was phenomenal, service the same everything first class. We definitely come back and check out other hotels in this group

12.12.2017

Chris

"Mr Chris Shield"

Excellent stay in the hotel - very informative staff which helped us navigate around the best local hotspots. Room was ideal for our stay and kept very clean by the inhouse cleaners. Would definitely reccomend for your short city break.

11.12.2017

Britta M.

"The perfect location for a long stay"

The staff went out of their way to make it a memorable stay

11.12.2017

Cui R.

"Is good,"

Is nice,

05.12.2017

Phil

"Great hotel, brilliant staff, excellent location."

Excellent hotel. Good sized room (with 2 beers a day foc!) and excellent breakfast with huge choice of fresh hot and cold food/drinks. Very pleasant and helpful staff. Great location in a quiet area, but with very easy transport links into city ce ...

04.12.2017

Martin

"Good and professional"

I was disturbed by the room maids ringing at 08:10 at my door. In general polite, clean and professional.

01.12.2017

Ss

"Excellent Service Ambience and Location"

I arrived many hours early and the room was all prepared so I could easily use it. The room was very nice and it was great to have a cooking top and utensils. So if you have a long stay, this is a great option! Rooms were comfortable and the location ...

02.11.2017

Ana Z.

"It was a pleasant stay, I would definitely recommend this hotel to my ..."

The staff at the reception desk was kind and provided helpful information about sightseeing. We liked that breakfast was available from early morning so we could go and explore the city earlier. Great selection of food for breakfast. Convenient store ...

10.10.2017

Diego B.

"Excellent experience luxury stay"

Perfect service, people, ubication and infrastructure.

07.10.2017

A.m.

"Hotel Room Interior could use updating."

Hotel Room Interior could use updating. The electronic key cards to open the room did not work, so we had to carry a key around the entire time (not practical). For a Living Hotel (extended stay) the staff was not that knowledgeable of items that wou ...

06.10.2017

Christopher H.

"it was a pleasant experience"

Clean hotel , very helpful staff and quite easy to make yourself at home. My main complain is about the noise on 4th floor where I was allodged. It was a hotel not a playground

05.09.2017

Bradleigh

"Good"

Great team

04.09.2017

James H.

"James H."

To all at the Derag, thank you for making my stay and that of my colleagues very enjoyable. The quality of service from your staff was excellent. I would like to especially recognize the gentleman at the evening front desk who coordinated arrangeme ...

13.08.2017

Abdulrasoul A.

"Very nice experince"

Good location, good staff, clean and quit Thank you a lot

13.08.2017

Sweetness D.

"Mrs"

Personally I had a great experience over my stay and I am satisfied with the service. I will certainly make use of your apartments in the future. Transport is easily accessible and therefore could commute with ease.

31.07.2017

Ben

"6 month stay"

Great place. The staff was really really great and helpful. Only problem was that the wifi didn't work so well.

31.07.2017

Mw

"Good Hotel in Munich"

I enjoyed staying in the hotel on the upper floor with a nice view over the residential area. There is a small supermarket right next to the hotel.

27.07.2016

R. K.

"The overall experience was good."

The overall stay was comforatable and peaceful. The facilites provided were sufficient . However, the free beer brand or choice should be as per the customer. Other wise it is pretty fine.

26.07.2016

1/4 >

Verified Reviews