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Derag Livinghotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

Very Good
Summary of 1343 verified reviews

Very good business hotel. Close to parking areas and public transportation.

Excellent Business HotelTop 1% in city

Great City HotelTop 12% in city

Excellent WiFiTop 9% in city

Good to know

  • Near city centre
  • Very quiet
  • AC needs updating
  • Hotel could use some updating

Review Highlights



22 ratings

Good wifi quality.

Free internet.



226 ratings

Great location.

Decent, but pricey, parking.

Near to downtown with good options for sightseeing.

Close to public transport and the train.

Good accessibility by car.



347 ratings

Efficient, cheerful service, particularly at the restaurant, and good reception.

Housekeeping is satisfactory.



216 ratings

Tasty yet pricey breakfasts.



463 ratings

Big rooms with excellent minibars and great kitchenettes.

Room relatively tidy with acceptable beds and furniture.

Mediocre sized, poorly cleaned bathrooms.

Outdated badly kept up rooms with inadequate televisions and air conditioners.

Shower can be a problem.



142 ratings

Cleanliness is lacking in rooms and bathrooms.

Clean hotel facilities.

Clean wellness & sports facilities.


"It feels good."

The services provided are enough to make you not go to any other place. Guests are very well taken care of. The front desk answers smallest of your queries and is very helpful. Overall experience of my stay here was "Very Pleasant ".



"Lovely surprise"

I was expecting a small room with a bed and kettle. What a nice surprise to discover a mini suite. The people at the front desk were lovely and helpful. Breakfast was perfect, as I’m a fan of German Brötchen and cold cuts. They had an amazing sele ...


Allan A.

"Another functional and enjoyable stay a healthy walk from Bonn City"

A good solid functional hotel within a 20mins brisk walk from Bonn City. Our main 'recommend to my friends' likes are the quietness, proximity to Bonn, the hotel's own underground car park (you may as well pay to use this than the city car parks), ov ...


Allison P.


I enjoyed the fact that even if my German is not perfect that the staff let me speak German rather then my own mother tongue of English.


Katherine W.

"Overall excellent experience"

The staff was friendly and helpful, the room was clean and quiet, and the location perfect for access to work at the UN and for lovely walks along the Rhine. Easily accessed by public transportion but is also a nice walk from the city center.


Brigitte, N. U.

"Hotel is acceptable for a few days and might be fine for long term liv..."

The rooms themselves are fine but it is frustrating that for short term travellers there is literally nothing available than a mug, not even a knife or fork...also, I never feel as if the room is as well cleaned and maintained as it could be. The ent ...


Becky D.

"Home Away From Home"

I always stay with Derag Livinghotel Kanzler when in Bonn. It is the best hotel for my visits, with the best facilities, the best price, the best breakfast, and the best Team. Thank you for another excellent stay. Special mention to Manuela Heuchner ...



"OK but be careful which room you pick"

Luckily I had a quiet room at the back of the hotel away from the busy road. However the kitchen area was sealed off (as it has been for a few months - still not fixed) so be careful which room you pick! :)


Der M.

"Top Hotel in bester Lage"

Alles gut!


Marga S.

"A very comfortable stay in a welcoming environment"

I have stayed at Kanzler, Bonn, several times. Comfortable, dependable environment. Good staff is helpful but not intrusive.. Reliable, dependable. Great lobby & good restaurant.




It was completely important to find out whether b/fast was included in the price when I booked on booking.com. In addition, there was no way for me to add b/fast on Booking.com. This is readlly crappy! My employer gives me 8 Euro for b/fast but if it ...



"We expected more from a 4 star hotel"

- There was only one coffee for 2 persons - there are no bath robes at this hotel - no coffee was added after the fist day - bunch of hair on the bathroom floor after the cleaning service - second day - coffee added (though still just for one person) ...



"Very confortable"

It was very good in your hotel. I would a TV post. Because in room 214 I had not a TV. However, thank you very much in did for your service!



"Very pleasant stay and very kind staff"

The core of the hotel is the excelkent and kind staff. Very helpful, 5 stars to them for the hospitality and for smiling.



"Excellent service and very goodyear food"

Perfect service and fresh food


H M.

"Very good, but the restaurant/bar could be open on Sunday"

Very good, the service is excellent


Hanna S.


Everething was at very high level: room, service, food. Excellent German quality!



"Excellent location and great service."

Located next to famous natural history museum and easily accessible via metro and bus. The restaurant have great selection of food and the service is good too.



"Bad communication"

This was my 3rd stay at the Derag Kanzler. I was there for 2 weeks. on previous occasions I stayed 1 and 2 weeks. When making my reservation I had asked for a room with a kitchenette (as the price range allowed) Upon check in I was told that these r ...


Taniko W.

"Overall Experience"

I've been staying at the Kanzler Hotel since 2012 and the staff are always friendly and inviting. This is just one of the reasons that I return time and time again. Thank you to the Kanzler staff for making me feel like I truly have a home away from ...



"Convenient location and professional team"

From the first phone call, the follow up email confirmation to the email a few days before arrival - I as impressed with the professional assistance and attention to detail by all staff members. I also very much enjoyed the upgrade to suite 230, the ...



"Very good location, very good room, very nice staff including director"

I am opting for this hotel for years now. So this is my favourite hotel when I am at Bonn on business. The hotel is close to river rhine, 15-20min walk to center (or 5 min by underground). Also important is the location. It is between the river of rh ...


Tom F.

"Very pleasant stay & staff were very friendly"

Hotel was comfortable. Staff were friendly. Located beside underground railway, so access to city centre was easy. Pleasant surrounding area, though it is very quiet.




good hotel, staff are always excellent and freindly



"Comfortable and quiet"

I booked directly with the hotel and received a discount on the price and a room upgrade. The bed was very comfortable and the room was located in the back of the building away from road noise so it was very quiet. Facilities in room were excellent w ...



"Perfect proximity to UN Conference Centre and downtown"

Loved it! I stayed in an apartment, which was well fitted, with all the basic appliances. Perfect proximity to UN Conference Centre and downtown. Restaurant attached to hotel that does a great salmon!


F. M.

"Very comfortable"

Comfortable room, kitchen, bathtub, terrace, good service, friendly staff and complimentary drinks. All go into making our stay really nice. We will. Use this hotel again.



"single room for business"

room 223 cold and has dampness scent. breakfast used to be better when I last was here (6 months ago) i.e. same food everyday now, this used to have a change every day.



"Top Hotel, Top Service"

Sehr gut


Hitesh B.

"very friendly staff and great experience"

very friendly staff and great experience


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Verified Reviews