What does the evaluation overview reveal?

Derag Livinghotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

 

89
Excellent
Summary of 4678 verified reviews

Excellent luxury hotel. Good for sightseeing and located near shopping areas. Awesome vibe.

Great Overall RankingTop 10% in city

Excellent Luxury HotelTop 1% in city

Excellent Business HotelTop 2% in city

Excellent City HotelTop 2% in city

Excellent ShoppingTop 2% in city

Excellent WiFiTop 4% in city

Excellent VibeTop 4% in city

Excellent LocationTop 4% in city

Excellent Restaurants & BarsTop 8% in city

Good to know

  • Elevator in need of updating
  • Near city centre
  • Good internet service
  • Good wifi quality

Review Highlights

Location

97/100


941 ratings

Great location.

Central location with great sightseeing, dining out and shopping.

Parking is average, and car access is inconvenient.

Close to public transport and the train.

Parking should be cheaper.

Vibe

96/100


357 ratings

Awesome vibe.

Modern Hotel.

Stylish hotel.

Friendly atmosphere.

Luxurious Hotel.

Entrance area is not particularly attractive.

Luxury hotel.

Good choice for a city trip.

Good for business people.

Service

90/100


1025 ratings

Adequately professional and very friendly service with good reception.

Poorly managed with subpar restaurant service.

Great valet service.

Room service could have been improved.

Booking process is sufficient.

WiFi

89/100


38 ratings

Good wifi quality.

Room

71/100


1073 ratings

Modern rooms, with lovely furnishings and kitchenettes.

Room cleanliness, beds and minibars are as expected.

Poorly maintained, little room with inadequate air conditioners and televisions.

Mediocre sized, poorly cleaned bathrooms.

Shower can be a problem.

Breakfast

70/100


327 ratings

Breakfast is decent but expensive.

Comfort

53/100


514 ratings

Reasonably comfortable rooms with a tolerable noise level and standard beds.

Rooms are small with average sized bathrooms and inadequate A/C.

Value for money

46/100


148 ratings

Value for money could be better.

High priced breakfast.

Affordable beverage prices.

Wellness Area

42/100


11 ratings

Wellness & sports facilities could be improved.

Average fitness area.

Hiroshi S.

"Good hospitality, flexible service"

When we had problem charger adapter type, hotel lend us USB adapter

14.04.2018

Tom D.

"Great location and wonderful accommodations"

Wonderful hotel. Modern decor and very friendly staff. Location is perfect.

12.04.2018

Andy H.

"Mr Andy h."

Nice, clean modern room, good facilities and friendly staff

12.04.2018

S. S.

"Super Hotel with a few issues"

The front desk personal is absolutely fantastic and par to none! Frau Jopp, Weiß, Schubert, Schmitt und Herr Leupold und Mühle offered an incredible customer service and went out of their way to make our stay pleasant and comfortable! They are the ...

08.04.2018

Matt

"Wonderful"

Very nice clean hotel.staff was very helpful

03.04.2018

Anonymous

"Fantastic modern hotel in the heart of munich"

Modern and nice, amazing hospitality

31.03.2018

Anwärter S.

"Perfect location"

It‘s perfect location right in front of Virtualienmarkt and 5 minutes walking distance to Marienplatz. However it‘s a bit challenging for the luggage’s because of the steps

30.03.2018

K. I.

"Mr"

I had a very pleasant stay. Great staff and a fantastic room/hotel ambience

28.03.2018

Elizabeta B.

"Excellent service , staff and top location"

I stayed in the same hotel before and always find the service to be excellent with attentive staff and friendly service — the restaurant next door is equally to be experienced top vegetarian food.location is very convincingly in middle of the town

28.03.2018

Deborah R.

"Great location and wonderful staff"

The staff was very friendly and helpful. Great location for our first stay in Munich,

26.03.2018

Rosalie

"Good"

Good

23.03.2018

Jordan

"Best location"

Great location great room bath and view. Terrible beds and pillows. Great staff.

20.03.2018

Denis J.

"Beautiful stay"

Hotel is wonderful with high quality room

17.03.2018

Ludek S.

"Super."

+

17.03.2018

Simona

"Perfect"

Comfortable,clean,Full services

15.03.2018

Lluvia F.

"Great hotel and very friendly staff. Great location next to everything"

Loved staying here and recommend to anyone looking to stay for a night. Couldn’t have asked for a better experience

13.03.2018

Lew B.

"Excellent hütel"

Excellent room,excellent location,great staff

13.03.2018

Sterling B.

"Very nice & friendly"

Everything was very nice. The beds are very comfortable. The staff is wonderful. The breakfast bar is too expensive for what you get.

13.03.2018

Anonymous

"Very good overall experience"

Very nice hotel with excellent staff

08.03.2018

Mary A.

"Wonderful stay and modernn comfortable rooms"

Front desk and customer service was wonderful. I found everyone to be accommodating. Great Location to Altstadt Munich

08.03.2018

Thevenin O.

"Great stay great room great service"

Stayed 2nights , hotel is clean, well equipped and quiet. You will received great attention and services. Enjoy your stay !

07.03.2018

Julie S.

"Beautiful, stylish and excellent service hotel"

From the staff to the food to the cleanliness and appearance of the room; our stay was perfection. The decor is great and the staff are all very friendly and helpful. Thank you

06.03.2018

Anonymous

"Ms Plaeyfar Boonsripra"

I recommend to stay this hotel

06.03.2018

Anonymous

"Great service but average bed"

Room very functional and high tech but mattress of bed not comfortable and the inflatable system does not make it any better also there s noise that start sometimes without notice

05.03.2018

Colin B.

"Comfortable and convenient"

Lovely room and wonderful staff

04.03.2018

Hanafiee

"Mr"

Ver— good

28.02.2018

Lumpen O.

"Mrs"

No hot water in all 3 rooms

25.02.2018

Pavel F.

"Great stay"

Spent a nice time in Munich in this cozy hotel

24.02.2018

Adam P.

"Mr"

Very friendly reception staff. Clean hotel, great location.

21.02.2018

Justin G.

"Very helpful staff and great location"

Clean, tidy and very modern. Very handy location.

21.02.2018

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Verified Reviews