Information about the Hotel A-Z

Address 

Derag Livinghotel Nürnberg
Obere Kanalstr. 11
90429 Nürnberg

Bathrobe and slippers

Bathrobe and slipper are available at the reception.

Breakfast      

Our breakfast room is located on the first floor.
Our breakfast team welcomes you as follows:
Monday to Friday:                                               6.30 a.m. until 10.00 a.m.
Saturday/Sunday or holiday:             7.30 a.m. until 11.00 a.m.
The charge for our rich buffet is EUR 16,00 per person and day. For room service we charge EUR 5,00. For your order, please dial 608.

Beverage and Food Service                           

From Monday to Friday we deliver all the food and beverages you find on the list enclosed. If you order by 9.00 a.m. we deliver the same day to your apartment. There is a basic charge for our shopping service of EUR 6,00.

Check in / Check out  

Check In time is 2.00 p.m. and check out time is 11.00 a.m. We got a storage room for your luggage at reception.

Cigarette    

Cigarette machines you find at the entrance next to reception and in the basement of the Restaurant Maximilians.

Cleaning Services/ linen change

We offer various cleaning services. For details and information about the additional costs, please contact our front desk.

Conference facility  

The hotel offers various conference and event rooms with the latest technology up to 200 people. For information, please feel free to ask at reception for our convention manager.

Copy   

For a fee you can use our photocopy service.

Credit cards

We accept following credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DINERS, JCB, CUP as well as EC-CASH.

 

Dry Cleaning Laundry      

Please deliver your clothes to the reception by 9.00 a.m. The cleaned (Monday-Friday) clothes will be returned at the same day approx 6.00 p.m. A price list is displayed in your hotel room.

Doctor emergency                                            

Ambulance at Adcom Centre, Bahnhofstr. 11a, Nürnberg
Monday, Tuesday, Thursday and Friday from 7.00 p.m. to 11.00 p. m.
Wednesday from 2 p.m. to 11 p.m.
Saturday, Sunday and holidays from 8.00 a.m. to 11.00 p.m.
Phone: 116 117

Extra charges       

Any additional costs as telephone, laundry, food and beverage, coins for washing or drying will be charged on your room account. An account statement informs you as soon as your account obtains EUR 200.00. We kindly ask you then to settle the invoice within the next three days.

Extra bed /  Baby bed  

On request we provide you an extra bed or a baby bed. Please contact our front desk.

Extra pillow /extra cover

Extra pillow and extra cover are available at the reception.

Fax 

A fax can be send at the reception (service charge).

Internet / WIFI                                     

The hotel is equipped with WIFI. The use of internet is free of charge. To enter the internet, just add your ID code, your room number and your last name on the login page. The provider is called: Livinghotel. In our hotel lobby you find a public internet station free of charge.

Iron 

An iron board and an iron is available in our washing saloon free of charge.

Kids  

Traveling with your kids, please note the special rates:
1 child up to 12 years stays free of charge in the parents room.
1 child from 13-15 years stays for EUR 12,50 in the parents room (breakfast extra EUR 8,00).
1 child from 16 years stays for EUR 25,00 in the parents room (breakfast extra EUR 16,00).
For any additional children we charge EUR 25,00 excluding breakfast, without age limit.

Kitchenette  

Your kitchen is equipped with a basic kitchen set in our apartments. Please note: your hot plates only work when the shutter is pulled up totally, the light turns on and the timer is switched on. Please do not turn back the timer.

Luggage service

We appreciate to help you with your luggage. Please inform the reception.

Maps                                                    

City maps and information where to go and what to do at Nuremberg you find at reception.

Office and secretarial services        

In case of any copies, paper or print out, please contact reception.

Parking                                                

We offer several places for parking in our basement garage. Please contact reception before entering the garage. The price for parking is EUR 10,00  per night and place and renting a place for at least 15 days the charge is EUR 6,00 per night and place.

Pharmacy                                         

“Ludwigsapotheke”
Fürther Straße 39, 90429 Nürnberg
Next to the underground station Gostenhof
Monday to Friday    8.30 a.m. – 06.00 p.m.
Saturday                 9.00 a.m.-  01.00 p.m.

Pillows                                                 

At reception we offer various range of pillows. Choose between an anti- allergic pillow, neck-supporting pillows or special spelt pillows.

Public transport                                  

You find the next underground station Gostenhof U1 or U11 around the corner to the left side on the Fürther Staße (100 m).

Registration                                        

Einwohnermeldeamt Nürnberg, Äußere Laufer Gasse 25, 90403 Nürnberg, Tel. +49(911)231-0. Staying for more than 3 months, an official registration is required.

Rent a Bicycle                                    

NorisBike – the clever bicycle-rental-system. Just register at the rental terminal via internet or by phone and you can start a trip with one of the comfortable bikes. Next rental station: Underground station Gostenhof.

 Road description               

We will be glad to help you to reach your desired destination.

Roll service (for our long-term guests)                                        

We offer a roll service if you wish to have a private breakfast in your room. Order your roles a day before till 10.00 p.m. at the reception and you will find them on the following day between 6.15 a.m. and 6.30 a.m. at your door.

Restaurant                                          

Our hotel restaurant „Maximilians“ is open daily from 4.00 p.m. to midnight. (hot dishes from 5.00 p.m. to 10.30 p.m.). In case of room service, a charge of EUR 5,00 will be charged. To order, please dial: 607. A menu is added to the information brochure in your room.

Safe                                                      

On request and availability there are free lockers at the reception.

Sauna area                                         

In our basement you can find a sauna and an infrared cabin. We will heat the sauna anytime on request. Keys for lockers, you get at reception. Heating takes around 30 minutes. Towels are available.  The sauna area is open daily until 11.00 p.m. The using of sauna and infrared cabin is included in the room rate. Please be advised that the use of all equipment is on your own risk.

Sewing 

An sewing kit you will find in your room. If you need professional needlework please contact our reception.

Shoeshine service                             

The shoeshine machine is located on the way to the basement garage.

Stamps                                                 

Stamps are available at the reception.

Telephone                                          

You can be called directly under +49 (0)911-9295 + room number. A mailbox is integrated in your telephone. For an outside line please dial “0” first. To check your mailbox, please dial “493”. Please be aware of the telephone charges per units as listed in the brochure next to your telephone. To call the reception please dial “9”.

Theatre tickets, cinema,…             

On request we organize theatre or cinema tickets. For information about current events and performances ask our staff at the reception.

Toiletries                                              

On request we have a selection of toiletries available at reception.

Trash                                                    

In the main building the trash bins are at the end of every floor. Please do not put any garbage in front of your apartment door! For our guest in the annex (570 to 589) the dumpster are in the inner courtyard.

Umbrella                                             

On request your will get an umbrella at the reception.

Videotext                                             

Just press the button TTX/MIX to get to the videotext.

Wake-up call                                       

Please let us know if you want to have a wake-up call or program the television(Menü->Plug and Play->Zeit->Weckdienst).

Washing                                              

You will find the washing room in the basement. Coins for the washing and drying are sold at the front desk (EUR 2,00 each).