Information about the Hotel A-Z

Address:

Derag Livinghotel Düsseldorf

Kirchfeldstr. 59-61
40217 Düsseldorf
Tel: +49 211 41729 0
Fax:  +49 211 41729 180
duesseldorf@derag.de

Arrival:

Your room is available from 2 pm. Subject to availability, you may ask the reception for an early check in.

Amenities:

Soap, dental, shaving kits and sewing sets are available at reception free of charge.

Bar:

Our hotel bar “Artbar” is open from Thursday to Saturday from 5 pm.

Breakfast:

Monday to Friday from 06.30 am. until 10.30 am. Saturday, Sunday and bank holidays from 07.00 am. until 11.00 am.

Credit Cards:

We accept Mastercard, American Express, Maestro, Visacard, Diners Club and Union Pay.

Copy service:

If you require a copy, please ask at reception.

Departure:

On your day of departure your room is available to you until 11 am. Subject to availability, you may ask the reception to extend your stay.

Deposit box:

Valuables you can deposit at the room safe free of charge.

Electricity:

The local line voltage has 220/240 volt with 50 Hz.

Emergeny exits:

Please note the emergency exit plans in your room. The assembly point is in front of the hotel.

Fax-service:

Sending and receiving faxes is possible at the reception. Fax: +49 (0)211 – 41729 180

Fire hazard:

In case of fire please call the reception. Please take note of emergency exits on the plan in your room.

Hypoallergenic Bedding:

Please let the reception know if you require hypoallergenic bedding – they will ensure that it is provided. This service is free of charge.

Information:

Theatre, events, car rentals, cabs or tours – please ask our receptionists for information.

Laundry service:

We offer a laundry service. Please have a look at the laundry sheet for the prices. If you leave your laundry before 09.00 am. from Monday until Friday at the reception, it will be returned clean in the evening.

Leisure:

Our front office team will be happy to inform you about regional leisure offers.

Lost and found:

Please let the reception know if you have lost or found anything.

Luggage room:

You can store your luggage on the reception.

Messages:

We accept messages and forward them to you.

Parking:

Please use our parking garage in the hotel at a charge of EUR 15,00 per day.

 Pillows:

You can get extra pillows at the reception.

Postage & stamps:

Please drop your mail at the reception, it will be brought to the post office for you. We provide stamps at the reception.

Reception:

Our reception is permanently staffed. For further questions please dial “172” for the reception.

Restaurant:

Our restaurant “relish.” is open from Monday to Friday from 6 pm. until 11 pm.

Shoe shining:

You will find an automatic shoe polisher on every floor.

TV:

You will find a list of TV channels in your room. For further questions please ask the reception.

Telephone:

Please dial “0” for an outside line. You can be contacted on: +49 (0)211 – 417 29 + room number directly in your room.

Wake-up Call:

For wake up calls please dial “172”.

Wi-Fi:

You would like to use the Internet or check your emails? You can use our Wi-Fi connection free of charge. The password you will find on your key card holder.