Information about the Hotel A-Z

Address

Derag Livinghotel Hotel am Olympiapark GmbH
Paschstr. 46
80637 München, Germany
Please indicate your room number on your correspondence.

Airport

You can easily reach the Airport by S-Bahn-line S1 or S8 departing from central station “Hauptbahnhof” every 20 minutes or by taking the tram 20 to Moosach. There you can change to the S1 line to the airport as well.
By car you can get to the airport by taking the motorway A9 to “Autobahnkreuz Neufahrn” then following the A92 to “Deggendorf-Landshut” as far as the exit “München-Hallbergmoos”.
A taxi from the hotel to the airport will cost around EURO 60,00.

Answering machine

When the red light on your telephone is blinking, somebody left a message on your private voicemail system.
You can recall your messages by dialling “81”.

Apartment key

Your key will open:
– The main entrance (keyhole in the white column)
– The front and side doors of the annexe and the main building
– The fitness-area in our annexe
– The sauna in the basement of the main building
– The door leading from the garage to the hotel
Bank

Sparkasse (ATM),
Waisenhausstrasse 72, call: 089 / 21 67 10 095

Bathrobes

As well as slippers are available at the reception by request.

Blankets and pillows

Additional pillows and blankets are available at the reception on your request.

Breakfast

from Monday to Friday from 6:30 to 10:00 a.m.
Saturday, Sunday and bank holidays from 7:00 to 11:00 a.m.
Buffet breakfast EURO 14,00 per person.
Our breakfast room is located at the “Café am Dantepark” on the
ground floor.

Bread & roll service

You will find the order form for bakery products and breakfast provisions in your guest folder. Please complete the form and turn it in at the front desk or just call us by dialling “9” on your telephone. Your order will be delivered right in front of your apartment door on the next day between 6:15 a.m. and 7:00 a.m.
Please place your order on the previous day until 10:00 p.m.

Bicycle-storage

You may store your bicycle free of charge in the underground garage box no.: 46. You can get a key at the reception. Besides you have the possibility to store your bike in the cellar below our annexe. Your room key will fit into the lock of the cellar door.
Please lock your bicycle at all times. We cannot assume any liability.

Car rental

The front office team would be happy to assist you in renting a car.

Check in time

Your room will be ready for occupancy from 03.00 p.m. on the day of your arrival.

Check out time

The room is at your disposal until 11:00 a.m. on the day of your departure.

Cleaning schedule

We differentiate between Business-Service, Exclusive-Service and Premium-Service:
Business-Service includes the complete cleaning of your apartment and dish washing service twice a week.
Exclusive-Service includes the complete cleaning of your apartment and dish washing service from Monday to Friday on a daily basis.
Premium-Service covers the complete cleaning of your apartment
and dish washing service from Monday to Sunday on a daily basis.

Cleaning-days for Business-Service e.g.:
Main building Annexe
Monday 2nd floor/4th floor 2nd floor
Tuesday 1st floor/3rd floor 1st floor/3rd floor/4th floor
Wednesday Ground floor/4th floor Ground floor
Thursday 1st floor/ 2nd floor 2nd floor/3rd floor/4th floor
Friday Ground floor/3rd floor Ground floor/1st floor

In order to help protecting the environment, we only change towels
that are left on the bathroom floor. If you put the „Do not disturb“ tag on your apartment door, cleaning service will not be applied. In that case we will postpone the service to the following day.

We offer daily change of your bedclothes by request.

Credit cards

We accept Euro cheque card, Maestro, MasterCard, Visa, American Express, Diners Club and JCB.

Doctor general

Mrs. Dr. Tanja Gaßmann, call: 089 / 15 37 45.

Dentist

Mr. Dr. J. Kneißl, Waisenhausstrasse 39, call: 089 / 15 66 26.

 

DERAG Living Hotels

You can also find us in Nuremberg, Berlin, Bonn, Frankfurt, Weimar, Dusseldorf and Vienna

Extra beds

Please contact the reception in due time for rates and availability.

Front desk

We are at your service 24 hours a day and seven days a week.
Just dial „9“ for reaching us conveniently from your room.

Fitness area

Located in the basement of our annexe. The usage is free of charge.
We cannot assume any liability.

Garage

If you want to rent a parking spot in our underground garage, just contact
the front desk. Please don’t leave any valuables in your car.

Hangers

You will get additional hangers at the reception on request.
Important telephone numbers

Please dial “0” to get an outside-line!
Reception 9
Police 110
Fire Brigade 112
Ambulance Service 19 222
Taxi 19 410
Operator national 11 8 33
Operator international 11 8 34
Train Information: 0180 5 99 66 33
Flight information 089/ 97521313

Internet-access

We offer free of charge wireless fidelity all over the house.
In order to get access, please connect your Wi-Fi device to our network named “LivingHotels”. After that, please start your browser and as soon as the login screen shows up, simply put your last name, your room number and the User ID number, which you will receive at the reception, in the corresponding text fields.
Click connect, confirm on the next page and you are online.

Iron/ ironing board

can be borrowed at the front desk according to availability.

Kitchenettes

Before you use the kitchen please make sure that the rolling shutter is entirely lifted and the kitchen light is turned on. The hot-plates as well as the kitchen ventilation will only work when the kitchen light is on and the timer is set.
Kitchens without rolling shutters are equipped with a nearby ventilation switch.

Laundry room

Main building:
You will find the washing machines and dryers in the basement.
Please enter the second to last door at the end of the corridor next to the elevators.
Annexe / Klugstraße 97:
Here you will find the washing machines and dryers in the basement
through the door next to the staircase, first room left-hand-side.
An instruction sheet is placed on top of each machine.
We cannot assume any liability.

Tokens for the machines can be purchased at the front desk.
Washing EURO 3,20 (4 tokens)
Drying EURO 1,60 (2 tokens)
Luggage service

We would be happy to bring the luggage to your room.

Laundry service

This service is available from Monday to Friday, except on bank holidays.
Your laundry will be returned the same day only if handed in at the front desk until 08:30 am. Laundry bags and lists are provided in your wardrobe.

Main station (Hauptbahnhof)

The fastest way to reach Munich’s Main Station (Hauptbahnhof) is to get on the subway line U1 direction “Mangfallplatz” at “Gern” station which is just 7 minutes from here. The Train ride will take about 6 minutes. Alternatively you can get on the over ground tram line 20/21 at the stop “Olympiapark West” which is just a 5 minute walk from the hotel. The tram ride will take about 10 minutes.

Office services

For your convenience available at the reception:
– stamps (our front office team will gladly mail your letters and postcards)
– copies (Euro 0,25 each)
– Telephone books and information materials

Post office

Winthirstrasse 19, 80637 München, close to Rotkreuzplatz
Call: 089/ 12 22 10

Pharmacy

Dante Apotheke, Waisenhausstraße 60 , a 6 minute walk from
the hotel.

Post boxes

Main building:
On the ground floor, opposite to the elevators through the glass door.

Annexe / Klugstraße 97:
On the ground floor behind the elevator.

Registration office

Leonrodstr. 21; call: 089/ 130 14 18-0
If you stay longer than 3 months, you are obligated to register at the authorities.
Restaurant The restaurant„ AMADEO“, an excellent mediterranean restaurant, is just next door to the right.
The opening hours are:
On Mondays from 07:00 p.m. until midnight
On all the other days, from 11:30 a.m. until midnight.
Dinner is served until 11:00 p.m.
Call: 089/15 43 36

Restaurant

The restaurant„ AMADEO“, an excellent mediterranean restaurant, is just next door to the right.
The opening hours are:
On Mondays from 07:00 p.m. until midnight
On all the other days, from 11:30 a.m. until midnight.
Dinner is served until 11:00 p.m.
Call: 089/15 43 36

Sauna

Our sauna is located in the basement of the main building, across from the elevators. The sauna is free of charge and will be heated on your request at any time.
Please inform our front desk staff 30 minutes in advance.

Sewing kit

Available at the reception free of charge.

Shopping service

Simply complete the order form, give it to one of our front office agents and we would be happy to do the shopping for you. The purchases will be delivered straight to your apartment. Please note, that this service is only available on workdays.
Service fee:
for a total amount under EURO 25,– – EURO 1,50
above EURO 25,– – EURO 2,50
Shoe polishing machine

An automatic shoe-polisher is situated near the letter boxes on
the ground floor of the main building.
In the annexe you will find it next to the elevator in the basement.

Showcase

There you will find little souvenirs from Munich. To purchase, please come to the reception.

Smoking

In Germany smoking is prohibited in all closed public areas like hotels, restaurants, airports and train stations. If you are smoking inside the hotel room, we’ll charge you extra cleaning cost of 250,00 EUR.

Sports

The nearby “Olympiapark” offers a vast range of sports and leisure activities and the all seasons outdoor swimming pool ‘Dantebad’ is just around the corner.

Suitcase rack

A folding bench is located in your cabinet.

Telephone

For an outside line please dial “0”.
The applied charges per unit can be seen from the grey telephone brochure in your room. Our telephone number is +49 (0) 89/ 15 70 8-0.
If an outside caller wants to directly reach your room, he simply has to dial your room number instead of the last “0”.
As soon as your incidental costs exceed Euro 500,00 you will receive a statement of account. In that case, please settle your account within the next 3 working days at the reception.
“Taxisgarten”

One of the nicest genuine Bavarian beer gardens in Munich
is on Taxisstraße, only 5 minutes by foot.
Toiletries

Toothbrushes and shaving kits are available at the reception free of charge.

Tourist information

Information on sightseeing, day trips etc. can be obtained at the
tourist office at Marienplatz (Town hall), Sendlinger Sreet 1, Call: 089/23 9 11

Umbrellas

You can borrow an umbrella at the reception at any time.

Wake up service

We will gladly wake you up by telephone on request or you can activate your TV’s alarm function.

Waste disposal

Main building:
There is a garbage chute in the small staircase at the far end of every floor.
Please help to protect our environment by separating glass and paper waste. Just contact the reception or our housekeeping staff and we will come and fetch those from your apartment.
Annexe/Klugstr. 97:
In case you want to dispose of waste beyond your cleaning days just inform the reception and we will send someone to pick it up.

Wellness

You will find the sauna in the main building and the gym annexe.
The beauty and wellness paradise ‘Atlantis’ is right next door to the hotel.