Information about the Hotel A-Z

Address:

Derag Livinghotel Am Viktualienmarkt
Frauenstraße 4
80469 München
Tel: + 49 (0)89 / 88 56 56 – 0
Fax.: + 49 (0)89 / 88 56 56 – 716

Baby bed:

We will provide you with a baby bed without any charge.

Baby bath:

We will provide you with a baby bath without any charge.

Babysitter:

We are happy to arrange this attendance for you. This service is liable to costs. Please contact the reception.

Banks:

Following financial institutions are in the area:

HypoVereinsbank
Utzschneiderstraße 7
80469 München
Tel: 089/238870
Opening hours:
Mo-Mi: 09:00 – 13:00 & 14:00 – 16:00
Do: 09:00 – 13:00 & 14:00 – 17:30
Fr: 09:00 – 13:00 & 14:00 – 16:00

Sparkasse München
Sparkassenstraße 2
80469 München
Tel: 089/21670
Opening hours:
Mo-Mi, Fr 8:45 – 12:30 & 13:30 – 16:00
Do 8:45 – 12:30 & 13:30 – 18:00

Bar:

Opening hours: Mo-Sa: 5 p.m. – 2 a.m.
Direct line: 713

Breadroll service:

Do you prefer to have breakfast in your room? It will be our pleasure to bring your breadrolls up to your room. Please contact the reception.

Breakfast buffet:

Monday to Friday from 6:30am until 10am and on weekends and holidays from 7am until 11am. For our continental  breakfast buffet we will charge 19,50 EUR per person. We are serving it in the backside building.

Bedding & pillows:

If you want to have something from your pillowmenu please ask our front desk staff.

Bed line change:

If you like we will change your bed line every day. Please ask our front desk staff.

Car rental:

Car rental service via the following telephone numbers:
Sixt:                 01806/252525
Europcar:         089/4271680
Avis:                01806/217702

Central train station:

The distance to the central train station is two kilometers. All interurban train departs directly from the Marienplatz towards the central station. It will take about 5 minutes to get there. Do not hesitate to contact us at the reception to ask about the times for public transportation.

Check-in/-out:

Check Out-time is 11am. If you like to check-out later than 11am, please check the availability at the front desk. Check-in time is 2pm.

Credit cards:

We are accepting following credit cards: VISA, EUROCARD/ MASTERCARD, AMERICAN EXPRESS, DINERSCARD and JCB.

Coffee Machine:

In your room you have a nespresso coffeemaschine and 3 coffee capsules for free. If you need more capsules, please cantact the reception you can buy one for 1,- €.

Dogs:

Your dog can stay in your room for 12 EUR per day.

Dry Cleaning:

If you would like to send your laundry to the dry cleaning, please drop it (in the laundry bag and the filled in form that is placed in your room) until 8.30am at the reception. You will get the clean laundry back the same evening.

Emergency calls:

Fire: 0-112
Police: 0-110

Emergency exits:

Please notice the floor plan with the emergency exits and the escape route marked on it. You will be able to see the plans next to your room door or on the walls next to the elevator.

Excursions:

You will be able to find information about excursions in the enclosed summary “Sightseeing of Munich”. For further questions and information the reception staff will be at your service.

Exhibition centre:

If you would like to get to the „Neue Messe München“, please use the following public transportation: Take interurban train from Marienplatz Get off at the Central Station and take the Metro-line U2 to the exhibition centre. Please notice, that there are two stops (‘east’ and ‘west’). If you have questions or need more information please contact the reception.

http://www.messe-muenchen.de/

Extra Beds:

If you are planning on having a visitor in your room during your stay, please contact the reception. Prices for an extra bed in a single or a double room are also available at the reception.

Fax:

If you need to send a fax please come to the reception. The basic charge is 2,00 EUR, every page costs 0,25 EUR.

Fitness:

On the basement floor is our fitness room. All you need to enter the room is your room-card. The room is available for 24h.

Flat iron & Ironing board:

Both will be available at the reception . For further information please contact us.

Guest identification and room card:

For your own safety, please do not leave your room card unattended. Please carry your guest identification with you, in case of an identity control. Your cleaning service is written down on the backside of your guest identification card, if you are an apartment guest.

 

 

Lost and Found:

If you are missing personal items or if you find something, please contact the reception staff.

Kitchenette:

  1. On/ Standby key
  2. Control key time
  3. control key temperatur
  4. control key level
  5. selector key (+), power level, temperatur or constancy can be increased
  6. selector key (-), power level, temperatur or constancy can be cut decreased
  7. Display of elected allocations

Mail:

Of course you can receive your private mail during your stay. The delivery will be the same day. If you would like to send some mail, drop it at the reception and reception staff will bring it to the post office for you. Please give us only stamped mail or purchase stamps at the reception.

Minibar:

All our hotel rooms are equipped with a limited minibar. This service is free of charge.

Movie theatre:

The closest movie theatre (CinemaxX)  is about in10 minutes walking distance, at the Isartorplatz. The Hinterhof-Keller-Kino at the Fraunhoferstraße 9 is called Werkstattkino. It´s charme and exclusive program for family and friends is on of a kind experience . If you wish to see the movie in the original version, it´s located at the Nymphenburger Straße. If you would like to reserve tickets, the reception staff will be delighted to be at your service.

http://www.cinemaxx.de

Programm


http://www.cinema-muenchen.de/

Newspaper:

Choices of newspapers are available in the breakfast room for you for free. For any questions, reception staff will gladly be at your assistance.

Parking:

Since our subterranean garage is a public garage we cannot guaranty you any parking spots. But of course we will assist you in finding a place for your vehicle. A parking place costs 16,00 EUR per day. If interested and if you need further information, the reception staff will be of your assistance.

Pharmacy:

The closest pharmacies are:
Löwen Apotheke
Blumenstraße 1
phone: 089/230894
Distance: 260 m
Rumford Apotheke
Reichenbachstraße 17
phone: 089/264069
Distance: 220 m

Bio Apotheke
Frauenstraße 17
phone: 089/225630
Distance: 350 m

There is a list of general practitioners and specialists in case of an emergency at the reception available for you.

Photocopy:

If you need to make a copy – please come to the reception. Per page 0,25 EUR.

Porter service:

You can use the porter service at any time.

Public transportation:

From the Station Marienplatz (about 5 minutes walking distance), underground and interurban train will leave every 5 to 10 minutes.

Reception:

Reception is open 24h to assist you with any problems you might have.

Repairs:

If you notice any defects in your room, please notify the reception staff, so we will be able to fix it as soon as possible.

Roomservice:

Please see the menu in your room. Direct Line: 8.

Safe:

In the closet in your room, you will be able to find your own personal safe. Choose a 4-6 digit combination, to lock and unlock the safe. Instructions are placed on the safe. Please notice: If you make mistakes while typing in your code, the safe will lock itself. If you have any questions, please call the reception.

Sanitary products:

An assortment of sanitary products is available for you at the reception. We can offer you toothpaste/toothbrush, sponge, shower caps, shaving-kits, nail fails, soap and Q-tips.

Sewing service:

A sewing kit is placed at the reception for you. If you need a close tailoring, reception will help you finding one for you. We will assist you, if you need any help.

Shoe polish service:

Gladly we will clean your shoes for you. Please contact the reception.

Shopping-service:

We organize your errands for you (for a service-fee). Please come to the reception and get a list for your needs.

Shuttleservice:

If you need a shuttle, we will organize this for you (for example to the airport). If you need more information about prices please contact the reception.

Sightseeing:

We provide you with Information and tickets for the city tours at the reception.

Smoking:

We are a Non-smoking Hotel.

Stamps:

Stamps are available for you at the reception. Price information are available for you at the reception.

Taxi:

Reception staff will order a taxi for you at all time. Also you will be able to find a taxi stand at the Viktualienmarkt, a few minutes away from the hotel.

Theatre tickets:

On request we gladly reserve theatre tickets for you. Information for actual plays and arrangements in Munich, you will be able to find at the reception or in the ‘IN München’-magazine in the lobby.

Umbrella:

You are able to rent umbrellas at the reception.

Wake-up service:

You can wake up on the TV set. To you previously entered via remote control alarm, the device switches like a clock radio independently one from the stand. If you prefer, we also wake you up over the phone. The only thing you need to do is to say at the reception.

Washing machine & Dryer:

The machines are placed in the basement (‘U’ in the elevator) for you. If you do not have enough 2 EUR coins, the reception will be able to help you.

Wi-Fi:

Our hotel is working with free W-LAN. You will be able to use it in the whole hotel. If you have questions or problems please contact the reception staff.